At Astaderm, we value the trust you place in us and are committed to protecting your privacy. We understand the importance of keeping your personal information secure and handling it responsibly. This Privacy Policy explains what information we collect, how we use it, and the circumstances under which it may be shared.

 

By using our website, products, or services, you agree to the practices described in this policy. We encourage you to review this page periodically, as updates may be made from time to time.

 

 

Astaderm offers a range of healthcare-related services, including online consultations, appointment bookings, telephonic assistance, and email communication. To provide these services effectively, we may collect certain information from you.

 

 

When you access specific features of our website or services, you may be asked to provide personal details such as your name, phone number, or email address. This information is stored securely and may be used to communicate with you regarding our services, products, updates, promotional offers, or other relevant information through email, phone calls, WhatsApp, or other suitable channels.

 

 

In order to provide appropriate medical guidance and treatment, we may collect health-related information that you voluntarily share with us. This may include details about your condition, medical history, reports, photographs, treatment records, and responses to questionnaires or surveys.

 

By opting to receive WhatsApp notifications, you consent to your contact details being stored in our database. We may occasionally send updates regarding our services, offers, and other important information that may be relevant to you.

 

 

Some services offered by Astaderm are chargeable. In such cases, we may collect additional information including billing details, payment information, and contact information required to process transactions securely.

 

 

Whenever you visit our website, certain technical information about your device or server may be collected automatically. This information does not personally identify you and is used to understand visitor preferences, improve website performance, and evaluate the effectiveness of our services and promotional activities.

 

 

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand your preferences, identify the content you find useful, and improve the overall functionality of our website.

 

Cookies do not contain viruses and cannot run programs on your device. You may choose to disable or manage cookies through your browser settings at any time.

 

 

The information collected by Astaderm helps us deliver better healthcare services and improve your overall experience. Authorised personnel and certain third-party service providers involved in maintaining and supporting our systems may have access to your information when necessary for operational purposes.

 

 

Personal information collected through our website and services may be used to:

 

 

 

We may analyse anonymous and aggregated information to better understand user behaviour, improve our services, and enhance website performance. Such information is used solely for internal purposes and is regularly updated.

 

Information provided by you may also be used to process your enquiries and provide appropriate responses. Our team makes every reasonable effort to ensure that all information shared with us is handled securely and confidentially.

 

In addition, we may generate reports and analyse service usage to improve the quality and efficiency of our offerings.

 

 

With your consent, information may be used by Astaderm for research, educational purposes, or case studies. In such cases, details such as age, medical condition, and treatment information may be included. Participation is entirely voluntary, and you will always have the option to decline.

 

 

Astaderm may disclose information when reasonably necessary to protect our systems, operations, or legal interests. Information may also be shared when required by law, government authorities, legal proceedings, or to investigate suspected unlawful activities.

 

 

 

 

In the event of a merger, acquisition, restructuring, sale of assets, or other business reorganization, your information may be transferred as part of the business operations. In such situations, Astaderm will make reasonable efforts to ensure that the receiving party provides adequate protection for your information.

 

 

All medical consultations, counselling sessions, and information provided by Astaderm are intended solely for the benefit of the individual patient. Recommendations are based on the information shared by you and are personalised to your circumstances.

 

Accordingly, such information should not be modified, reproduced, or shared with others without obtaining prior written consent from Astaderm.

 

 

We may revise or update this Privacy Policy from time to time to reflect changes in technology, regulations, or our business practices. We encourage you to review this page regularly to stay informed about how your information is protected.

 

 

If you wish to have your personal information removed from our records, you may contact us through email or phone. We will make reasonable efforts to process your request.

However, certain information may continue to exist in archived databases, system backups, logs, or records maintained for legal, administrative, or operational purposes.